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How Nodus works

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Common questions

When does Nodus launch?
Nodus is live. Browse vendors at app.thenodus.uk and start planning your wedding today.
Is Nodus free for couples?
Yes. Nodus is completely free for couples to use. Vendors pay a commission only on completed bookings — no subscriptions, no listing fees.
How are my payments protected?
Every payment made through Nodus is processed through Stripe-secured checkout and documented against your booking record. Every booking is confirmed in writing before any payment is taken.
What if my vendor cancels?
If a vendor cancels, Nodus manages the communication process on your behalf and coordinates next steps through the platform. Every booking is confirmed in writing, so you have a clear record of what was agreed. We also maintain a network of verified alternatives to help you find a replacement quickly.
Can I use Nodus on my phone?
Yes. The Nodus dashboard is fully mobile-responsive. A dedicated app is on our product roadmap for release after launch.
How do instalments work?
Instead of paying a large deposit upfront and hoping for the best, Nodus lets you split payments into scheduled instalments that fit your cash flow. Every payment through Nodus is documented and tied to your booking confirmation.
How are vendors verified?
Every vendor on Nodus goes through an audit before their profile goes live — business verification, portfolio review, and identity checks. You won't find unverified listings on Nodus.
How do I contact support?
Email us at hello@thenodus.uk. We aim to respond within 2 working days. For urgent matters, flag it in your message subject line.

Still need help?

We're a small team. You'll get a real response from a real person.

We reply within 2 working days. Urgent? Say so in the subject.